Peran dan Tanggung Jawab Manajemen Kualitas Dalam Pendidikan

Abstract

This study aims to analyze the roles and responsibilities of quality management in education and their implications for improving educational quality. The study employed a qualitative approach using a library research method. Data were collected from various scholarly sources, including reputable journal articles, books, reports from international organizations, and educational policy documents relevant to the research topic. Data collection was conducted through documentation techniques, while data analysis utilized content analysis involving data reduction, categorization, interpretation, and conceptual synthesis. The findings indicate that quality management plays a crucial role in ensuring educational quality through planning, implementation, evaluation, and continuous improvement functions. The successful implementation of quality management is influenced by effective leadership, human resource competence, quality culture, quality assurance systems, and stakeholder involvement. Furthermore, the clarity of roles and responsibilities among organizational members is a key factor in enhancing the effectiveness of educational quality management. The study concludes that quality management serves as a comprehensive strategy for fostering a culture of quality, improving institutional accountability, and producing high-quality graduates capable of meeting global challenges.